Pitt published a very measured and dispassionate message via Pat Narduzzi on Twitter today. It asked fans to demand that Comcast add the ACC network, and threaten to switch if they don’t.
I understand why Pitt struck this tone, and I respect it.
I, on the other hand, am not Pitt, and so I’ll try to put a little feeling into it, and I’ll give you three reasons to care.
1) You should care about it because you want to watch the games.
2) You should care about it because a deal with Comcast fills the ACC’s coffers.
3) You should care because the ACC Network supports intercollegiate Athletics, and Comcast supports only itself. And so no matter what, The ACCN has the moral high ground here, even if there are some entities that will profit from it.
So yeah Putt fans, you can choose to do one of two things. You can do what some Pitt fans do best: exercise your apathy. Or you can do what college football fans do best. Fire up the passion, grab the bull by the horns and do something.
Here are your options for switching:
DirecTV, Charter/Spectrum and Verizon Fios, along with Hulu, Google Fiber, YouTube TV and PlayStation Vue.
Here is the script
- Call Comcast
Ask for the customer retention department
Tell them that unless they the ACC network in place by August 23rd you are going to drop them like a bad habit. Both cable and internet. (Internet is where they really make their money). Act angry or at very least annoyed. Now is not the time to be polite. Think of how you would feel if the game were suddenly blacked out in your area. Because that’s what Comcast is aiming to do.
They will give you the standard bullshit lines. They may even offer you a discount. Do not fall for their tricks.
Tell them one last time what you are going to do, then hang up. Felt good didn’t it?
If they haven’t added ACCN by the 23rd, call back and drop ’em. (Make sure you have other backup service provider lined up.)
If enough fans do this across the ACC it may just hit them in the pocketbook.
And even if it doesn’t, at least you’ve got the personal satisfaction of standing up for something you believe in, at little cost to yourself.
So go ahead and give Comcast a call and tell ’em hail to Pitt. 1-800-934-6489
Hail to Pitt